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Shipping & Returns



UPS Express Courier With Online Tracking- (strongly recommended)
(Delivered very fast in just 2 to 4 working days)

EMS Express Courier With Online Tracking - (recommended)
(Delivered in 4 to 9 working days)




(OUR ' NO QUIBBLE ' REFUND GUARANTEE) The Jacket Shop take great pride in our customer satisfaction. For all our customers located worldwide, we inspect each piece carefully before being shipping. In case of a return or exchange the product must be returned in original packing and condition with tags attached, before 14 days from recieving the product, we offer money back or an exchange guarantee.

Custom designed clothing or sequin clothing orders are not returnable as a time slot is reserved for you with one of our tailors to work solely on your project...these items are specially made for you and hence cannot be resold, however alterations can be made to them if required. On the rare occasion that there are any import taxes due this is the responsibility of the buyer,  Please contact us prior to returning or exchanging an item.


Payment and Prices

We are happy to accept payment by Paypal, MasterCard, Visa, Delta, Switch  /Maestro, Solo, Western Union & Bank Transfer..

Payment using Paypal

Once you have selected your shipping option on checkout you will be asked to confirm the order and then you will be directed to our checkout page where you can pay with either your PayPal account or with your Credit Card,

Please note: you do not need to be a member of PayPal to pay with your Credit Card...To pay with your credit card please enter your details into the PayPal Guest Checkout as show in the picture below, or if you would like us to send you an invoice to pay with your credit card with our credit card payment processor please contact us with the information of your order and we will be happy to do this..




Western Union & Bank Transfers

If you wish to pay using any of these options please contact us for Western Union details or for bank transfer we will forward you our HSBC bank detail...


Prices may be subject to change without notice, therefore it is important to note that we cannot always guarantee future orders at the same price. Orders placed will be supplied at the price stated at the point of order.

Prices as standard are in shown in USD but can also be shown in GBP, AUD and Euro by clicking on the currncy drop down menu located at the top right hand side our our web site.

Online Security - We make customer security our top priority, all card transactions are 100% secure and direct to VISA & MasterCard via the highest global encryption standards so that you can shop with total peace of mind, we do not see your full card details, it is that secure!



Compliments: The Jacket Shop

(Samantha Mo Clothing Company)


Copyright © 2020 The Jacket Shop..