Shipping & Returns


UPS Express Courier With Online Tracking- (strongly recommended)
(Delivered very fast in just 2 to 4 working days with insurance)


EMS Express Courier With Online Tracking –
(Delivered in 4 to 9 working days

Shipping & Returns – (OUR ‘ NO QUIBBLE ‘ REFUND GUARANTEE) The Jacket Shop takes great pride in our customer satisfaction. For all our customers located worldwide, we inspect each piece carefully before being shipping. In case of a return or exchange, the product must be returned in original packing and condition with tags attached, before 14 days from receiving the product, we offer money-back or an exchange guarantee. (Please note the shipping costs both ways will be your responsibility)

Custom-designed clothing, samples or sequin clothing orders are not returnable as a time slot is reserved for you with one of our tailors to work solely on your project…these items are specially made for you and hence cannot be resold, however, alterations can be made to them if required. On the rare occasion that there are any import taxes due this is the responsibility of the buyer,  Please contact us prior to returning or exchanging an item.

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